Brightpod has 4 different paid plans that you can upgrade and downgrade from, as well as apply discounts. Getting a paid plan and applying a discount 1. Go to Account under Settings & Accounts. 2. Choose a plan that best suits your needs by clicking Choose this plan. 3. By clicking Yearly Billing you can choose a plan for […]
Billing
How do I check my billing history?
If you are the Admin of your Brightpod account, you can check your credit card billing history at any time. 1. Click Account from the drop-down in the top right corner. 2. Click Change your credit card details. 3. Below Subscription Details, you can see your Billing History. *all prices shown are for example only
What different modes of payments do you accept?
We accept payments by all major credit cards, including Visa, Master Card, American Express, Discover, and JCB. Also, we accept payments through PayPal. When you choose PayPal as your payment method, you will be sent to PayPal’s login page where you will choose your payment method, then be brought back to Brightpod to complete […]
How do I pay for or upgrade my account using PayPal?
You can pay or upgrade your account using Paypal! 1. Go to Account from the Settings & Account drop down in the right upper corner. 2. Choose a monthly subscription plan to which you want to upgrade to and click Upgrade or Choose this Plan. 3. Review your order details and click Order Now. 4. Fill in order details by entering your […]
How do I make a payment?
If you have already registered and chose a monthly plan, Brightpod will automatically bill you each month. You can check out your upcoming payments and history any time. Learn more about viewing your Brightpod billing history. If you have just signed up and want to choose a plan, 1. Go to Account under Settings & Accounts. 2. Choose […]
How do I downgrade to a free plan?
You can downgrade to a Free plan at any time. First, you must made sure you only have 2 open pods and 3 teammates invited. If you have more than this, archive your pods and remove team members from your team. Also, please note any additional features such as Insights and Time tracking will be disabled. […]
Do you store my credit card details?
No, we do not share or have access to your credit card details. All payments are handled by our payment processor.
Does Brightpod offer a non-profit discount?
Brightpod supports non-profit organizations by offering a special 10% discount! Please contact the Brightpod support team with the name of your company, non-profit status, and website. We will follow up with a few questions before providing you with a discount code.
Can I change my billing from Monthly to Yearly?
You can change your billing period at any time 1. Go to Account under Settings & Account. 3. Switch the billing cycle by clicking on “Yearly Billing“. 4. Choose a plan you want, click Upgrade and follow the process to update your plan.