When you log in to Brightpod, if you have multiple businesses, you will see an option to choose a business. If you no longer use a business or created one in mistake, you can delete this business so it does not show up when logging in. Deleting a business is irreversible. You cannot recover a […]
You are receiving this error message, there are 2 possible solutions before contacting us at email@example.com. 1. In order to accept the invite, you need to click the Accept Invitation button in the email you received. When your team lead invited you, you should have received an email that looks like this: Be sure to check […]
Brightpod has a business switcher so you can keep all of your businesses under one login. To add a second business, 1. Log out of your existing Brightpod account. 2. On the log in screen, click Sign up today. 3. Enter your name, the new company name, and your existing email address and login password. 4. […]
If you forgot your password, go to app.brightpod.com. 1. Click Forgot your password. Enter your email address and Brightpod will send you a password reset email. If you do not receive the email, check your spam folder. The email you receive will look like this: 2. Click Reset Your Password. 3. Enter your new password and […]
Each Brightpod account is associated with an email address (you fill in the company name at the time of registration). If you have more than one Brightpod account with the same email address, our system will ask you to choose the Brightpod account you want to use. If you would like to have multiple businesses, […]
Normally, you can sign in to your account by going to www.brightpod.com and then clicking on the Login button. Or, go directly to app.brightpod.com and enter your email address and password. If you are having problems logging in, there are a few things you can try. 1. Reset your password. 2. Visit https://app.brightpod.com/user/user_logout and then attempt to log […]
To change your credentials, contact the Brightpod team at firstname.lastname@example.org. Let us know your account name, current email address and the email address you want to update your account to.
Every project is better with teammates helping out. Brightpod allows you to collaborate and add different kinds of teammates (Team Members, Freelancers, and Clients) to your Brightpod account. Even if they aren’t originally part of your team, but you need them to collaborate, you can add them as a team member to a specific pod. […]