If you are the Administrator of your account, you are able to back up your account once a day. You will receive a zip file that has a file called Home.html that you can click to open, and all of your information is available in what will look like a mini-website.

To back up your account,

1. Go to Settings & Account and click Settings.

settings

2. On the right hand side, click Export/Backup.

settings-backup

3. Click Request Export/Backup.

settings-backup-request

4. Depending on how large your account is, it can take some time to receive an email notifying you your backup is ready.

settings-backup-emailnotify

Alternatively, you can check back on the Export/Backup page where the status will tell you if it’s ready to download.

settings-backup-status-queued

5. When your download is ready, it will be in .zip format. Open the file and click Home.html. You will then see a website that you can navigate to access your information.

settings-backup-homehtml

Note: Your backup is available for 2 days only. You will then need to request a new backup