If you have synced your Brightpod calendar with your Outlook, Google, or other calendar, it can take up to 24 hours to update.

Outlook, according to Microsoft Support, says that the calendar will sync a couple of times a day. If you want to force the calendar to update, you can try to remove the calendar and re-add it which has worked for some Brightpod customers in the past.

Google Calendar, on the other hand, does not have a definitive statement on how often the system will sync the calendar and forums suggest it can take up to 24 hours. Removing a Google Calendar sync and re-adding it will not force an update.

Unfortunately, the sync frequency is out of Brightpod’s control. If your calendar does not update after 24 hours, please get in touch with the Brightpod support team and we will help investigate.