If you are the Administrator of your account, you can access the files inside active, archived, and completed pods. First, you need to get a backup from your account: 1. Go to Settings & Account and click Settings. 2. On the right hand side, click Export/Backup. 3. Click Request Export/Backup. 4. Depending on how large your account is, it can take […]
How to change the Google Drive account when uploading a file
When uploading files to a task, you have the option to upload from your Google Drive. If you have more than one Google account, you will need to specify which account to link to Brightpod. If it’s linked to the wrong account, you can reset this any time you like: 1. Log out of all of your Google […]
Who can access uploaded files?
Files can be seen and accessed by the person who has uploaded the file as well as all Administrators and Team Members working on this Pod. For example, let’s say a Freelancer uploads a file to a Pod either on the File page or within a task comment. The Freelancer, Administrators, and Team Members all […]
Do you store my files when I upload them?
Brightpod Files acts as a repository of files that you and your team can upload and share. When you upload a file, it is uploaded and stored on Rackspace Cloud Files – fast, reliable, and secure cloud storage provided by Rackspace. For more information on the reliability and security of your files, contact firstname.lastname@example.org anytime.
How do I attach a file to a task?
You can upload a file from your computer, Dropbox, Google Drive, and Box. 1. Click on the task and scroll down to the comments section where you will have options to attach a file. 2. Select where you want to upload the file from: your computer, Dropbox, Google Drive, or Box. 3. Enter a comment in […]
What file types can be uploaded?
The following file extensions are allowed: .pdf .txt .doc .xls .ppt .gif .jpg .rtf .xml .swf .zip .bmp .wmv .html .htm .png .vsd .mov
Is there a maximum file size limit for an upload?
Files uploaded to Brightpod cannot be more than 100 MB each.
Is it possible to move a file from one Pod and another Pod?
No. Its not possible to move a file from one pod to another pod.
How do I remove a file?
Brightpod allows administrators and the owner of the files to remove them at any time. To remove, Login to your Brightpod account, navigate to the Pod from where you want to remove the file and click the tab Files. Look for the file you want by scrolling down and click Remove. If a File was […]
How do I download a file?
You can upload and share files within the team using Brightpod Files. The files section lists all the files uploaded and your team members may download them at any time. To download a file: 1. Go the Pod from where you want to access and download the files. 2. Click Files. 3. Search for the file you […]